Simplifying payment systems with integrated services
For over a decade, we have delivered reliable managed services that combine Business Process Outsourcing (BPO) and Information Technology Outsourcing (ITO) to support end-to-end payment operations. Scale faster, stay agile and compliant, and deliver greater value to customers.
Focus on growth while we handle your payment operations
Customer support and operations
Call centre, application processing, and dispute and chargeback management for improved customer experience.
Security and fraud prevention
Advanced credit scoring and fraud detection systems, including 3D Secure authentication, to protect transactions and reduce risk.
Authorisation and switching
Across major networks including External Sector Statistics System (EAS), Malaysian Instant Payment System (MIPS), Journal Interbank Payment (JIP), China UnionPay (CUP), Automated Teller Machine (ATM), Domestic Switches, and Network Access Controller (NAC).
Reconciliation and settlement
End-to-end financial reconciliation, international interchange clearing, and settlement via GCMS and Base II.
Compliance and reporting
Automated regulatory reporting for central banks and card schemes to ensure compliance and audit readiness.
Maximise impact, minimise cost
Cost-effective, scalable BPO services
- Low upfront investment
- No CAPEX burden for capacity upgrades
- Flexible pay-per-use pricing model
- Short-term commitment for greater agility
- Access advanced features without additional customisation
End-to-end BPO for payments
- Card inventory management and personalisation
- Credit scoring and onboarding
- Fraud monitoring, dispute and chargeback management
- Transaction processing and payment authorisation
- Financial reconciliation, clearing, and settlement
- Merchant and e-wallet customer support services
- Call centre operations and regulatory reporting
Lower IT overheads, uncompromised security
- Secure payment processing in fully owned data centres
- Disaster recovery-ready with a 99.95% uptime Service Level Agreement (SLA)
- 24/7 technical support from an in-house IT team
- Continuous card system upgrades for compliance and efficiencies
- Pre-built infrastructure with bank-grade security
Powering millions of secure payment transactions
20+ years of proven industry expertise
Serving 20+ clients across 7 countries in the Asia-Pacific (APAC) region.
Proven integration experience across banks, digital banks, fintechs, airlines, and telecommunications.
100% compliance track record with zero penalty.
